Privacy Policy for Q-V Accounting & Tax LLC

Effective Date: 2/8/2025

At Q-V Accounting & Tax LLC, we prioritize your privacy and take the protection of your personal and financial information seriously. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our tax preparation, accounting, and IRS representation services.

Information We Collect
We collect personal and financial information necessary to provide our services, including:

• Full name, address, phone number, and email address
• Social Security Number (SSN) or Employer Identification Number (EIN)
• Tax-related documents (e.g., income statements, business records, tax returns)
• Payment information (e.g., credit card details, PayPal, ACH details)
  We collect this information directly from you, either through forms, phone consultations, or other direct communications.

How We Use Your Information
The information we collect is used exclusively to provide tax and accounting services, including:

• Tax preparation, filing, and consultation
• IRS representation
• Account management and client communication
• Processing payments for services rendered
  We will never use your information for purposes beyond those necessary to fulfill the services you've requested.

Data Security and Protection via ProConnect
We take data security seriously and employ industry-standard protection measures to safeguard your sensitive information. For tax preparation services, we use ProConnect (a secure online platform) to handle and store your tax data. ProConnect is designed to ensure that all sensitive client information is encrypted and protected with multiple layers of security, including:

• SSL Encryption: All data transmitted between your device and ProConnect’s servers is encrypted using SSL (Secure Sockets Layer) technology, which protects against unauthorized access during transmission.
• Data Storage: ProConnect uses secure cloud storage to protect your data, ensuring it is backed up and accessible only to authorized individuals within our firm.
• Multi-Factor Authentication: ProConnect employs multi-factor authentication (MFA) to enhance security, requiring a second form of verification when accessing your information.
• Proactive Monitoring: ProConnect's security features are regularly updated, and its systems are monitored 24/7 to detect any potential threats.

We are committed to ensuring that your information is handled securely throughout the process and that all interactions with ProConnect meet the highest standards of data protection.

Sharing of Information
We do not sell, rent, or share your personal or financial information with third parties except in the following cases:

• We may share your information with trusted partners or third-party vendors who assist in providing our services, such as payment processors. These vendors are contractually obligated to maintain the confidentiality and security of your information.
• If required by law or to comply with legal processes (e.g., a subpoena or IRS request), we may disclose your information to government authorities.

Retention of Information
We retain your personal and financial information only as long as necessary to provide our services or as required by law. After that period, your information will be securely disposed of or anonymized.

Your Rights and Choices
You have the right to:

• Access, correct, or update your personal information
• Request the deletion of your personal information (subject to certain legal and business requirements)
• Opt out of communications you no longer wish to receive
  To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies
We may use cookies and other tracking technologies on our website to enhance user experience and improve the quality of our services. These technologies collect non-personally identifiable information, such as browser type and IP address. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date. We encourage you to review this policy periodically for any updates.

Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please feel free to contact us:
Q-V Accounting & Tax LLC inquiries@q-vaccounting.com